What phone number do I call in case of an emergency in Puerto Vallarta?

In Puerto Vallarta, dialing 911 will connect you directly to emergency services, including police, fire, and paramedic assistance. When calling, it’s helpful to ask immediately if there is a bilingual operator available, especially in tourist areas like Puerto Vallarta. It’s also important to note that when dialing from a mobile phone, calls to 911 are often rerouted to local emergency services, even if you’re using an international phone plan.

IMPORTANT! If you’re calling from outside Mexico, remember to add the country code +52 before dialing the emergency number. For toll-free numbers, you’ll need to change the 800 prefix to 001-880, so for example, if you want to call the U.S. toll-free number 800-555-5555 from Mexico, you would dial 001-880-555-5555.

For specific emergencies, there are several local numbers you may need to know. The Puerto Vallarta Police and Traffic Department operates 24/7 and can be reached at 322-224-8484. They also offer a WhatsApp number at +52-322-242-6982 for more immediate messaging. If you find yourself in a motor vehicle-related emergency, you can also call 322-224-8484 to reach the motor vehicle department.

If you need public safety, fire, or lifeguard assistance, you can contact 322-178-8800. For visitors requiring legal assistance, whether it’s for legal representation or handling disputes, you can reach legal services at 322-135-9598.

When calling for any of these services, be sure to provide your exact location. If you’re staying at a hotel or resort, the front desk or concierge can help direct emergency services to your location quickly. It’s always a good idea to save these numbers on your phone so you can access them easily in case of an emergency.